Subscription How do I change my e-mail or billing address on my invoice?
For changing billing information, refer to the following. Subscription Management
Subscription Subscription How do I change my credit card?
For changing your credit card, refer to the following. Subscription Management
Subscription Is it possible to reissue invoices?
Invoices can be downloaded on the Customer Portal site. For downloading the invoices, refer to the following. Subscripti...
Subscription How do I renew my subscription?
Subscriptions are renewed automatically on a yearly basis. The renewal date is the date of the first invoice. For contra...
Subscription I received a "Payment was unsuccessful" email of an automatic debit error.
Even if there is no problem with your card, automatic debit may result in a payment error due to fraud detection by the ...
Subscription Will Ver.1/formerly price plans continue to be available?
1 will continue to be available in both paid and free versions. When you renew your contract, it will be automatically r...
Subscription How do I cancel my subscription?
For cancellation, refer to the following. Subscription Management