Subscription How do I renew my subscription?
Subscriptions are renewed automatically on a yearly basis. The renewal date is the date of the first invoice.For contrac...
Subscription Subscription How do I check my contract renewal date and details?
You can check your contract renewal date and details on the Customer Portal or on the AppExchange site (Ver. 1 credit ca...
Subscription How do I change my credit card?
For changing your credit card, refer to the following.Subscription Management
Subscription I received a "Payment was unsuccessful" email of an automatic debit error.
Even if there is no problem with your card, automatic debit may result in a payment error due to fraud detection by the ...
Subscription Will Ver.1/formerly price plans continue to be available?
1 will continue to be available in both paid and free versions. When you renew your contract, it will be automatically r...
Subscription How do I cancel my subscription?
For cancellation, refer to the following.Subscription Management
Subscription I submitted a Customer Portal login link request, but have not received an email.
The Customer Portal login link will be sent within approximately 1-5 minutes after the request. The email will be sent v...