Troubleshooting

Template Common	PDF
Merge fields are not replaced by record values, but are output as they are. Rich text area field values are output with Html tags. The currency symbol for the currency field is not output. Number fields are not output with 3-digit comma delimiters. The borders of the table are not displayed. The graphs are not output correctly. The error message shows, "You don't have access to the template file. Access to the template file requires permission to read the OFC_Template record.". The error message "Insufficient Privileges / You do not have the level of access necessary to perform the operation you requested." is displayed. The error message ″Failed to read the template file. The file format may be incorrect or the file may be corrupt.″ is displayed. Files cannot be downloaded consecutively from the custom button in the same record screen for the second and subsequent times. The screen must be refreshed to output again. When a guest user saves a file in Experience Cloud, the error message "List has no rows for assignment to SObject" is displayed.	Too much space between lines in PDF. The Word template is one page, but the PDF is output as two pages. The text is misaligned in PDF The layout in PDF is corrupted. Extra borders of the table are displayed in PDF. The borders of the table are cut off at page breaks in PDF. The row height of the table is low in PDF. The text position of the cells in the table is set to center alignment, but the PDF is output with bottom alignment. The text position of the cells in the table is set to bottom alignment, but the PDF is output with center alignment. Merge fields in the table are not wrapped and the columns extend horizontally. The beginning of characters is aligned by tab spacing in Word, but the PDF is not output at the correct position. An image is superimposed over the company name, but the image is out of alignment in PDF. The company logo image is not output in PDF. Shapes are not output in PDF. Text Boxes are not output in PDF. Watermarks are not output in PDF.

Excel	Word/PowerPoint
The long text area fields are output as a single line without line breaks. Decimal points are truncated. Formulas in Excel are not output correctly. Formulas are output a few lines off. Graphs and pivot tables are not output correctly. The error message "We found a problem with some content in 'filename.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes." is shown. Opening the file, the contents are output as empty.	The child records are output outside the slide in PowerPoint. Merge fields in the table are not wrapped and the columns extend horizontally.

Install	Flow
When selecting an installation location on the install screen, "We didn't find any Salesforce accounts linked to your Trailblazer.me profile. To create an account, sign up for a free trial of Salesforce." is displayed. My Salesforce account is already connected to Trailblazer. When accessing the AppExchange, the "503 first byte timeout" error message shows.	Flow terminates without outputting a file after execution. File output processing does not start after the execution of a flow. When outputting using a flow from the list view or the flow debug screen, the error message "Failed to read static resource OFC_Zip. Please clear your browser cache and try again." is displayed.