Excel The long text area fields are output as a single line without line breaks.
Set the Alignment to "Wrap text" from "Format Cells" in Excel.Instruction manualExcel
Excel Merge Field Error Merge fields are not replaced by record values, but are output as they are.
Check that the merge field format is correct. Check if the format of the merge field is {!Object API Name.Field API Name...
Excel Decimal points are truncated.
Set the format from "Format Cells" in Excel.Instruction manualExcel
Merge Field Error Rich text area field values are output with HTML tags.
Rich Text Area field values are output with HTML tagged values stored in Salesforce. The output cannot be formatted as i...
Excel Excel formulas are output with misplaced references.
The application may not support the template pattern. Create a formula field in Salesforce and set it as a merge field.I...
Merge Field Error The currency symbol for the currency field is not output.
The currency symbol is not output.ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDF/...
Merge Field Error Number fields are not output with 3-digit comma delimiters.
ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDF/HTMLCheck on "Adjust Format (comma...
Merge Field Error Extra decimal places are displayed for number fields.
ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDF/HTMLThe values actually stored in ...
Merge Field Error The merge field values are output in duplicate.
Check the merge field in the template. Check that the template does not have two lines of child object merge field. Only...
Merge Field Error The merge field value is output as blank.
If the user who outputs files does not have reference permission to the merge field, the merge field will be output blan...
PowerPoint The child records are output outside the slide in PowerPoint.
When outputting child records in PowerPoint, depending on the number of child records, they may be output outside the sl...
PDF/HTML The line spacing is too wide in the output.
Uncheck "Snap to grid when document grid is defined" from Paragraph > Indents and Spacing in the Word template file. Whe...
PDF A one-page template is output as a two-page PDF.
If a one-page template outputs on two pages, adjust the line spacing or margins.Line spacingUncheck "Snap to grid when d...
PDF A blank page is output in PDF.
If a blank page is output, adjust the line spacing or margins.Line spacingUncheck "Snap to grid when document grid is de...
PDF/HTML The layout is corrupted.
The pattern may not be supported for PDF/HTML output. Check the following. Blank spaces with tabs in Word are not suppor...
Excel The borders of the table are not displayed.
Set the borders in the template. In the template, the borders of adjacent cells are displayed and the borders of the tar...
PDF Extra borders of the table are displayed in PDF.
Set the color of the corresponding borders to white. In the application, HTML is converted to PDF using the PDF generati...
PDF The borders of the table are broken at page breaks in PDF.
In the application, HTML is converted to PDF using the PDF generation function of Visualforce in Salesforce, and the pag...
PDF In Acrobat, the thickness of table borders is not displayed uniformly in PDF.
When viewing PDF files in Acrobat, thin lines may not be displayed with uniform thickness. When this problem occurs, the...
PDF/HTML The row height of the table is too short in the output.
Set the table properties in the template. Specify the row height from the Table Properties in the Word template. If the ...
PDF/HTML The text in the table is not centered (vertically) or bottom-aligned.
Set the table properties and paragraphs in the template.Align text in cells to the center (vertical) From Table Properti...
PDF/HTML Merge fields in the table are not wrapped and the columns extend horizontally.
From Table Properties > Table tab > Options, uncheck "Automatically resize to fit contents".Instruction manualWordPDF
PDF/HTML The text is misaligned.
The pattern may not be supported for PDF/HTML output. Check the following. Blank spaces with tabs in Word are not suppor...
PDF/HTML The seal image overlaid on the text is output out of alignment.
Images cannot be output over text. Follow the steps below to set the text + image capture image to the template. Save th...
PDF/HTML The company logo image is not output.
It may be an object instead of an image. Objects such as shapes and text boxes are not supported. Right-click on the obj...
PDF A portrait-oriented image is output as landscape in the PDF.
When outputting images to PDF, the output direction of the image will be the original orientation of the image. The rota...
PDF/HTML Text boxes and shapes are not output.
Objects such as shapes and text boxes are not supported in PDF/HTML.Instruction manualPDFHTML
PDF/HTML Watermarks are not output.
Watermarks in the Word template are not supported in PDF/HTML.Instruction manualPDFHTML
PDF Double-byte characters are not output in PDF.
Check "PDF Includes MultiByte Character" and "PDF default font" fields in the OFC_Template record. To output multibyte c...
Excel The graphs are not output correctly.
Office features such as graphs are not available.Instruction manualTemplate Common Settings
HTML The header and footer of the template are not output when printing the HTML preview in Safari.
Headers and footers are supported in Chromium-based browsers such as Chrome and Microsoft Edge. Other browsers, such as ...
Error "Insufficient Privileges / You do not have the level of access necessary to perform the operation you requested." is displayed.
The user lacks permission for Visualforce pages. Grant access to the Visualforce pages. If you have created a Visualforc...
Error "You do not have access to the Apex class named 'OFCController'." is displayed.
The user lacks permissions for Apex classes. Grant access to the Apex classes.All users who use the application need to ...
Error "The OFC_Template record with the Template API Name "XXX" does not exist. Or, you do not have access to the OFC_Template record." is displayed.
Check the permissions and output button settings. Grant permissions to users for OFC_Template object and OFC Child Objec...
File Output Error The date "2024/12/31" for the filter criteria for child records results in an error.
Enter the format "YYYY-MM-DD" for the date field value. e.g., 2024-12-31Instruction manualFilter Output Conditions for C...
File Output Error "The amount of data to output has exceeded the limit." is displayed.
The file data size exceeds the Salesforce governor limit. Or, the file generation process time exceeds the Salesforce go...
Error "Template file size exceeds the limit. Reduce the contents of the template file." is displayed.
Reduce the contents of the template file and make the file size smaller. If the template contains images, reduce the res...
Error "Failed to read the template file. The file format may be incorrect or the file may be corrupt." is displayed.
The application may not support the output pattern. Try the following. If the file has a complex layout, simplify the la...
File Output Error Files cannot be downloaded continuously from the custom button.
Check your browser download settings. As an example, the settings for Chrome are as follows. From Chrome settings, go to...
Excel "We found a problem with some content in 'XXX.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes." is displayed when opening the file.
The application may not support the output pattern. Check the following. If the file has a complex layout, simplify the ...
Error "common.apex.runtime.impl.ExecutionException" is displayed.
"common.apex.runtime.impl.ExecutionException: id:xxxx Attempt to de-reference a null object: execute=write:curElem=r row...
Screen Flow Screen Flow terminates without outputting a file after execution.
If the flow terminates without outputting a file after the flow is executed, the error processing may not have been impl...
Screen Flow File output processing does not start after the execution in Screen Flow.
If the file output process does not start after the flow is executed, it is possible that the variable "recordId" or "id...
Screen Flow When a Screen Flow is executed in the list view, it does not proceed from the processing screen.
Lightning Web Security may be disabled.Instruction manualUse with Screen Flow
File Output Error Multiple files cannot be downloaded in batch output from the list view.
Check your browser download settings. As an example, the settings for Chrome are as follows. From Chrome settings, go to...
Error "Failed to read static resource OFC_Zip. Please clear your browser cache and try again." is displayed when executing a Screen Flow from the list view.
Clear your browser cache and try again. If clearing the browser cache does not resolve the issue, close and restart your...
Error "The number of results does not match the number of interviews that were executed in a single bulk execution request." error occurred when executing a Record-Triggered Flow.
When executing the OFC action immediately or asynchronously in Record-Triggered Flow, multiple records cannot be created...
Error "List has no rows for assignment to SObject" is displayed when a guest user saves a file.
Saving files to Salesforce by guest users is not supported. Guest users can only download files.
Error "We didn't find any Salesforce accounts linked to your Trailblazer.me profile. To create an account, sign up for a free trial of Salesforce." is displayed on the installation screen.
This may be a connection issue between your Salesforce account and Trailblazer. Contact Salesforce Help.
Error "503 first byte timeout" is displayed on the AppExchange site.
Refresh the page or try again later. If access is still not available after 2-3 hours, contact Salesforce Help. It is du...