Troubleshooting 2024.10.182025.04.16 Common By File Format Advanced Common Merge Fields Child Object Merge fields are not replaced by record values, but are output as they are.Rich text area field values are output with Html tags.The currency symbol for the currency field is not output.Number fields are not output with 3-digit comma delimiters.Extra decimal places are displayed for number fields.The merge field values are output in duplicate.The merge field value is output as blank. The date "12/31/2024" for the filter criteria for child records results in an error."The number of output child records exceeds the allowed value. If the output file contains Long Text Area or Rich Text Area fields, the maximum number of child records is approximately 100-200 records. The upper limit depends on the length of the data type. Aggregate query has too many rows for direct assignment" is displayed. Template Permissions The borders of the table are not displayed.The graphs are not output correctly."The OFC_Template record with the Template API Name "XXX" does not exist. Please check if the Template API Name is correct." is displayed."The template file size is too large or has too much content. Reduce the size or content of the template file. Apex heap size too large: XXX" is displayed.″Failed to read the template file. The file format may be incorrect or the file may be corrupt.″ is displayed. "Insufficient Privileges / You do not have the level of access necessary to perform the operation you requested." is displayed."You do not have access to the Apex class named 'OFCController'." is displayed."The OFC_Template record with the Template API Name "XXX" does not exist. Please check if the Template API Name is correct." is displayed."List has no rows for assignment to SObject" is displayed when a guest user saves a file. Install Download "We didn't find any Salesforce accounts linked to your Trailblazer.me profile. To create an account, sign up for a free trial of Salesforce." is displayed in the Install screen."503 first byte timeout" is displayed in the AppExchange site. Files cannot be downloaded continuously from the Custom button.Multiple files cannot be downloaded in batch output from the list view. By File Format Excel PDF The long text area fields are output as a single line without line breaks.Decimal points are truncated.Excel formulas are output with misplaced references."We found a problem with some content in 'XXX.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes." is displayed when open the file. Word Merge fields in the table are not wrapped and the columns extend horizontally. PowerPoint The child records are output outside the slide in PowerPoint. Too much space between lines in PDF.A one-page template is output as a two-page PDF.The layout is corrupted in PDF.Extra borders of the table are displayed in PDF.The borders of the table are broken at page breaks in PDF.The row height of the table is low in PDF.The text in the table is not centered (vertically) or bottom-aligned in PDF.Merge fields in the table are not wrapped and the columns extend horizontally.The text is misaligned in PDFThe image overlaid on the text is outputted out of alignment in PDF.The company logo image is not output in PDF.Text Boxes and Shapes are not output in PDF.Watermarks are not output in PDF.Double-byte characters are not output in PDF."An internal server error has occurred" is displayed."common.apex.runtime.impl.ExecutionException" is displayed. Advanced Screen Flow Record-Triggered Flow Multiple files cannot be downloaded in batch output from the list view.Screen Flow terminates without outputting a file after execution.File output processing does not start after the execution in Screen Flow.When a Screen Flow is executed in the list view, it does not proceed from the processing screen."Failed to read static resource OFC_Zip. Please clear your browser cache and try again." is displayed when executing a Screen Flow from the list view. "The number of results does not match the number of interviews that were executed in a single bulk execution request." error occurred when executing a Record-Trigger Flow,