Merge Field Error Merge fields are not replaced by record values, but are output as they are.
Check that the merge field format is correct. Check if the format of the merge field is {!Object API Name.Field API Name...
Merge Field Error Excel The long text area fields are output as a single line without line breaks.
Set the Alignment to "Wrap text" from "Format Cells" in Excel.Instruction manualExcel
Merge Field Error Rich text area field values are output with Html tags.
Rich text area field values are output with Html tagged values stored in Salesforce. The output cannot be formatted as i...
Excel Decimal points are truncated.
Set the format from "Format Cells" in Excel.Instruction manualExcel
Excel Excel formulas are output with misplaced references.
The application may not support the template pattern. Create a formula field in Salesforce and set it as a merge field.I...
Merge Field Error The currency symbol for the currency field is not output.
The currency symbol is not output.ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDFF...
Merge Field Error Number fields are not output with 3-digit comma delimiters.
ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDFCheck on "Adjust Format (commas/dec...
Merge Field Error Extra decimal places are displayed for number fields.
ExcelSet the format from the cell formatting in the template file.Word/PowerPoint/PDFThe values actually stored in Sales...
Merge Field Error The merge field values are output in duplicate.
Check the merge field in the template. Check that the template does not have two lines of child object merge field. Only...
Merge Field Error The merge field value is output as blank.
If the user who outputs files does not have reference permission to the merge field, the merge field will be output blan...
Child Object Error The date "12/31/2024" for the filter criteria for child records results in an error.
Enter the format "YYYY-MM-DD" for the date field value. e.g., 2024-12-31Instruction manualFilter Output Conditions for C...
PowerPoint The child records are output outside the slide in PowerPoint.
When outputting child records in PowerPoint, depending on the number of child records, they may be output outside the sl...
PDF Too much space between lines in PDF.
Uncheck "Snap to grid when document grid is defined" in the Word template file. When checked, the line spacing is quite ...
PDF A one-page template is output as a two-page PDF.
If a one-page template outputs on two pages, adjust the line spacing or margins.Line spacingUncheck "Snap to grid when d...
PDF The blank page is output in PDF.
If the blank page is output, adjust the line spacing or margins.Line spacingUncheck "Snap to grid when document grid is ...
PDF The layout is corrupted in PDF.
The pattern may not be supported for PDF output. Check the following. Blank spaces with tabs in Word are not supported. ...
PDF Extra borders of the table are displayed in PDF.
Set the color of the corresponding borders to white. In the application, HTML is converted to PDF using the PDF generati...
Template Error The borders of the table are not displayed.
Set the borders in the template. In the template, the borders of adjacent cells are displayed and the borders of the tar...
PDF The borders of the table are broken at page breaks in PDF.
This is a specification. PDF is output by the PDF generation function of Visualforce of Salesforce, and the page break p...
PDF In Acrobat, the thickness of table borders is not displayed uniformly in PDF.
When viewing PDF files in Acrobat, thin lines may not be displayed with uniform thickness. When this problem occurs, the...
PDF The row height of the table is low in PDF.
Set the table properties in the template. Specify the row height from the Table Properties in the Word template. If the ...
PDF The text in the table is not centered (vertically) or bottom-aligned in PDF.
Set the table properties and paragraphs in the template.Align text in cells to the center (vertical) From Table Properti...
PDF Merge fields in the table are not wrapped and the columns extend horizontally.
From Table Properties>Options in the Table tab, check off "Automatically resize to fit contents".Instruction manualWordP...
PDF The text is misaligned in PDF
The pattern may not be supported for PDF output. Check the following. Blank spaces with tabs in Word are not supported. ...
PDF The image overlaid on the text is outputted out of alignment in PDF.
It is not possible to output an image over text. Follow the steps below to set the text + image capture image to the tem...
PDF The company logo image is not output in PDF.
It may be an object instead of an image. Objects such as shapes and text boxes are not supported. Right-click on the obj...
PDF Text Boxes and Shapes are not output in PDF.
Objects such as shapes and text boxes are not supported in PDF.Instruction manualPDF
PDF Watermarks are not output in PDF.
Watermarks in the Word template are not supported in PDF.Instruction manualPDF
Template Error The graphs are not output correctly.
Office features such as graphs are not available.Instruction manualTemplate Common Settings
PDF Double-byte characters are not output in PDF.
Check "PDF Includes MultiByte Character" and "PDF default font" fields in the OFC_Template record. To output Double-byte...
Download Files cannot be downloaded continuously from the Custom button.
Check your browser download settings. As an example, the settings for Chrome are as follows. From Chrome settings, go to...
Download Multiple files cannot be downloaded in batch output from the list view.
Check your browser download settings. As an example, the settings for Chrome are as follows. From Chrome settings, go to...
Error "Insufficient Privileges / You do not have the level of access necessary to perform the operation you requested." is displayed.
The user lacks permission for Visualforce pages. Grant access to the Visualforce Pages. If you have created a Visualforc...
Error "You do not have access to the Apex class named 'OFCController'." is displayed.
The user lacks permissions for Apex classes. Grant access to the Apex Class.All users who use the application need to be...
Error "The OFC_Template record with the Template API Name "XXX" does not exist. Please check if the Template API Name is correct." is displayed.
Check the permissions and output button settings. Grant permissions to users for OFC_Template object and OFC_Child Objec...
Error "The template file size is too large or has too much content. Reduce the size or content of the template file. Apex heap size too large: XXX" is displayed.
Template File In Excel, delete unused rows and columns. Excel normally saves rows with values and formatting, but for so...
Child Object Error "The number of output child records exceeds the allowed value. If the output file contains Long Text Area or Rich Text Area fields, the maximum number of child records is approximately 100-200 records. The upper limit depends on the length of the data type. Aggregate query has too many rows for direct assignment" is displayed.
In Ver.1, if the child records contain Long text Area/Rich Text Area merge fields, the subquery limitation of Salesforce...
Error ″Failed to read the template file. The file format may be incorrect or the file may be corrupt.″ is displayed.
The application may not support the output pattern. Try the following. If the file has a complex layout, simplify the la...
Excel "We found a problem with some content in 'XXX.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes." is displayed when open the file.
The application may not support the output pattern. Check the following. If the file has a complex layout, simplify the ...
Error "An internal server error has occurred" is displayed.
Check the error message on the preview screen by clicking the "Preview PDF" button on the OFC_Template record page. More...
Error "common.apex.runtime.impl.ExecutionException" is displayed.
"common.apex.runtime.impl.ExecutionException: id:xxxx Attempt to de-reference a null object: execute=write:curElem=r row...
Screen Flow Screen Flow terminates without outputting a file after execution.
If the flow terminates without outputting a file after the flow is executed, the error processing may not have been impl...
Screen Flow File output processing does not start after the execution in Screen Flow.
If the file output process does not start after the flow is executed, it is possible that the variable "recordId" or "id...
Screen Flow When a Screen Flow is executed in the list view, it does not proceed from the processing screen.
Lightning Web Security may be disabled.Instruction manualUse with Screen Flow
Error "Failed to read static resource OFC_Zip. Please clear your browser cache and try again." is displayed when executing a Screen Flow from the list view.
Clear your browser cache and try again. If clearing the browser cache does not resolve the issue, close and restart your...
Error "The number of results does not match the number of interviews that were executed in a single bulk execution request." error occurred when executing a Record-Trigger Flow,
When executing the OFC action immediately or asynchronously in Record-Trigger Flow, multiple records cannot be created/u...
Error "List has no rows for assignment to SObject" is displayed when a guest user saves a file.
It's not supported to save files to Salesforce by guest users. Guest users can only download files.
Error "We didn't find any Salesforce accounts linked to your Trailblazer.me profile. To create an account, sign up for a free trial of Salesforce." is displayed in the Install screen.
This may be a connection issue between your Salesforce account and Trailblazer. Contact Salesforce Help.
Error "503 first byte timeout" is displayed in the AppExchange site.
It is due to a Salesforce Known Issue. Refresh the page or try again later. If access is still not available after 2-3 h...