Template Common

Merge fields are not replaced by record values, but are output as they are.

Check that the merge field format is correct. Check if the format of the merge field is {!Object API Name.Field API Name...
Template Common

Rich text area field values are output with Html tags.

Rich text area field values are output with Html tagged values stored in Salesforce. The output cannot be formatted as i...
Template Common

The currency symbol for the currency field is not output.

The currency symbol is not output. Excel Set the format from the cell formatting in the template file. Word/PowerPoint/P...
Template Common

Number fields are not output with 3-digit comma delimiters.

Excel Set the format from the cell formatting in the template file. Word/PowerPoint/PDF Check on "Adjust Format (commas/...
Template Common

The borders of the table are not displayed.

Set the borders in the template. In the template, the borders of adjacent cells are displayed and the borders of the tar...
Template Common

The graphs are not output correctly.

Office features such as graphs are not available.
Permissions

The error message shows, "You don't have access to the template file. Access to the template file requires permission to read the OFC_Template record.".

Grant permissions to users for OFC_Template object and OFC_Child Object Option object. Guest User in Experience Cloud Fo...
Permissions

The error message "Insufficient Privileges / You do not have the level of access necessary to perform the operation you requested." is displayed.

Grant access to the Visualforce Pages. If you have created a Visualforce page for batch output from the list view, pleas...
Template Common

The error message ″Failed to read the template file. The file format may be incorrect or the file may be corrupt.″ is displayed.

The application may not support the output pattern. Try the following. If the file has a complex layout, simplify the la...
Template Common

Files cannot be downloaded consecutively from the custom button in the same record screen for the second and subsequent times. The screen must be refreshed to output again.

Check your browser download settings. As an example, the settings for Chrome are as follows. From Chrome settings, go to...
Experience Cloud

When a guest user saves a file in Experience Cloud, the error message "List has no rows for assignment to SObject" is displayed.

It's not supported to save files to Salesforce by guest users. Guest users can only download files.